PowerSchool Parent Portal

 

click here for parent portal

click here to email helpdesk


What is Parent Portal?

PowerSchool Parent Portal provides access to student grades and attendance information. Both parents and students can access grade and attendance information via a web browser or the mobile applications available for both Apple and Android devices. 

How do I get an account?

Parents can pick up their Portal information at their school's annual Open House, by contacting the school or by emailing  [email protected].

I think I have an account.

For Parents who created accounts during a previous school year, those accounts remain active and can still be used. When visiting the login page, you may request a password change email that will be sent to the email address you used on the Parent account.

Parents and Students may send email to the PowerSchool Help Desk at [email protected]. Emails will be answered as soon as possible and most are answered within 1-2 hours. We are happy to help you!


FREQUENTLY ASKED QUESTIONS

Q: Do I need a Parent Portal account?

A: Yes.  For the 2020-2021 school year, back-to-school forms, transportation forms, transfer request forms, report cards and other information will only be available through the Parent Portal.

 

Q: I created a parent account last year. Can I still use it?

A: Yes. Your account information is still active and your password has not changed. If you don't remember your username or password, click the Forgot Password link on the login page.

 

Q: My student doesn't know their changed password from last year. What can I do?

A: Student usernames/passwords are protected from alteration and password recovery. Please email the PowerSchool Help Desk ([email protected]) and ask for new passwords or additional information.

 

Q: What's an Access ID/Password?

A: Access IDs and Passwords are how parents add students to their existing Parent Portal accounts

 

Q: I didn't receive a letter from the school. What do I do?

A: Please contact the school or the division PowerSchool Help Desk ([email protected])) to verify your student's mailing address. A copy of the letter can be e-mailed to you upon verification of your student's mailing address.

 

Q: The Access ID and Password in the mailing are not working.

A: Please email the PowerSchool Help Desk ([email protected]) and ask for new passwords or additional information.

 

Q: Do I have to use all capital letters in the Access ID or Student Login?

A: Yes, the information should be used exactly as shown on the Parent/Student Portal letter.

 

Q: I'm a student. How do I check my own grades?

A: When you use ClassLink via your Chromebook, you do not need to do anything! You will be logged in automatically.  If you use the app on your phone, you will click on the app and enter your Google username (which is your email address) and password to automatically login to the Student Portal.  You do not have to create an account.

 

Q: As the primary parent or court-ordered guardian, how can I ensure that I am the only adult with access to grades and attendance information?

A: We are able to quickly access this information. An email to the PowerSchool Help Desk ([email protected]) can start the conversation.

 

Q: I have multiple students in the school division. Can I see them all from one account?

A: Yes, all of your students may be viewed from one single Parent Portal account once all schools are active. Instructions to add students to accounts will be made available above.

 

Q: How can I contact my student's teachers?

A: Within Parent Portal, email address information is made available by clicking on the teacher's name in the grade report.

 

Q: What about Mobile Apps for Google or Apple?

A: Parent and Student apps are available in both the Google Play Store and the Apple App Store. Direct links to these apps are available within the Parent Portal website. There are separate apps for each purpose. The same login information used on the Parent Portal website may also be used on the apps. Parents must create their accounts before attempting to use the mobile apps.

 

Q: How can I get help?

A: For program or technical issues, send questions and comments to the PowerSchool Help Desk ([email protected]). For records issues or student information questions, please contact your school.

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